Helping organizations to adopt AI in human-centered, empathetic and responsible ways
My expertise brings together human–AI collaboration, trust in AI, and AI literacy to support organizations facing rapid technological change – while understanding employee needs, preferences and the work contexts.
Services
Human-centered AI strategy
Support for organizations that want to approach AI adoption through trust, usability, communication, and real-world work practices rather than technology hype alone.
AI literacy
Workshops, facilitated discussions, and tailored learning sessions that help teams understand what AI can and cannot do, where it creates value, and how to use it responsibly.
Responsible and trustworthy AI
Understanding both the organizational goals and employees´ needs and preferences leads to successful, responsible, and trustworthy AI adoption.
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Doctoral Researcher in Human-Technology Interaction
Human-AI collaboration in expert work, trust in AI, and end-user research
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Master of Arts in Digital Culture
Exploring digitalization and novel digital phenomenon since 2008
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Communication & Education Expertise
8+ years experience on marketing and communication, teaching and lecturing
AI in recruitment (FI)
AI is increasingly used to support organizational decision-making, yet little is known about how professionals perceive these tools. This case study examines recruitment experts’ experiences and expectations regarding emerging AI applications in their work.
The findings highlight the importance of human-centered AI design that aligns with real-world work practices and supports effective human–AI collaboration.
Case studies
AI in accounting (FI)
As AI applications become more common in knowledge-intensive work, questions about trust are increasingly important. This case study investigates accounting professionals trust in intellifent automation.
The findings demonstrate that trust is shaped not only by system performance but also by contextual and social factors, such as participation in system development and open communication with developers.
AI in real estate (USA)
Algorithmic platforms are increasingly reshaping professional work. This study explores how real estate agents respond to the valuation algorithm Zestimate on real estate online platform Zillow.
The findings show how professionals adapt by interpreting algorithmic outputs, managing client expectations, and reinforcing their expertise in an increasingly data-driven environment.
Work with me
Available for talks, workshops, consultation and collaboration with businesses, public organizations, and research initiatives.
Contact: saara.luovanranta (at) gmail com